NVIDIA GPU CLOUD (NGC) SUPPORT SERVICES

With NGC Support Services, receive a service agreement directly between NVIDIA and you. Gain 24/7 portal, phone, and email access to create support cases.

Support Coverage

NVIDIA provides you with support for installation, configuration, usage, and issues with NVIDIA containers and associated software. Software configurations limited to Ubuntu 18.04 & CentOS 7.x, or NGC-Ready GPU systems. Hypervisior and non-NVIDIA hardware or software are not covered.

NGC Containers

Excellent troubleshooting for NGC deep learning & machine learning containers to get you up and running.

Drivers

NVIDIA’s experts will help you with NVIDIA driver conflicts to get your projects off the ground.

NV-docker

Personal assistance navigating and maintaining NVIDIA-Docker, to accelerate your workload.

CUDA

Support with the central layer driving innovation in GPU computing today.

NGC Stack

Support Services

Experts

Direct support services from NVIDIA container and associated software experts.

Portal Access

24x7 suport portal access for logging cases and reviewing issues.

Documentation

Clearly defined support definition and service license agreement(SLA).

TechSupport Agent cir

Exxact NGC-Ready Data Science Workstations

Entry-Level
VWS-1735800-NDS

Base Specs
CPU1x Intel Xeon W-2135
GPUUp to 4x NVIDIA Quadro RTX 8000, Quadro RTX 6000, or Quadro GV100
MEM128GB GDDR4 Memory
STO1TB M.2 PCIe NVMe Class 40 SSD
OSUbuntu 18.04 or CentOS 7.x
NET2x Gigabit LAN
High-End
TWS-1686525-NDS

Base Specs
CPU2x Intel Xeon Scalable
GPUUp to 4x NVIDIA Quadro RTX 8000 (NVLink), Quadro RTX 6000 (NVLink), or Quadro GV100 (NVLink)
MEM256GB GDDR4 Memory
STO1TB M.2 PCIe NVMe Class 40 SSD
OSUbuntu 18.04 or CentOS 7.x
NET2x Gigabit LAN