Lifecycle Planning, Building, Maintenance

Integrated Data Center Services

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Increased Uptime

Schedule support in advance or on-demand to keep your infrastructure running optimally.

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Expert Support

Exxact has the professional knowledge, experience, and skills to deliver top-notch service.

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Future-Proof

Exxact IT team is continuously learning and training on the latest technologies, so you don’t have to.

Save Your IT Staff a Trip

Remote Hands Support

Wide range of remote management and troubleshooting tasks to keep you up and running.

  • Access to technical & service engineers
  • On-demand services available or schedule in advance
Support When You Need It

On-site physical support services include, but are not limited to:

  • Escort & move-in assistance
  • Equipment light checks, reboots
  • General maintenance
  • Cable checks, installation, and replacement
  • Product rack & stack services
  • Shipping & receiving and sidewalk delivery
  • OS installs, upgrades, migrations & custom EMLI recovery
  • Photo services
  • Asset tagging & management
Support You Can Rely On

Support Services

Protect your infrastructure and maximize your support investments with Exxact’s Support Response Team. By utilizing Integrated Data Center Services, you can keep your infrastructure in optimal condition. Our team of qualified professionals are committed to bringing you the most efficient resolutions.

Pay only for the repairs, upgrades, parts, and other work outside regular scope when you need them.

Leverage Exxact's close relationships with top suppliers to get you the best products at competitive prices and quality services, whatever the need.

Efficient and reliable return process.

Thorough record keeping of support tickets and follow-ups to ensure your complete satisfaction of services received.

More Than Just Hardware

Logistics

Logistics is the lifeline of every business and it is where we find the time to meet customer expectations. From critical parts fulfillment and order management to inventory control and reverse logistics solutions, Exxact Logistics & Supply Chain Services will get you the equipment and parts you need with accurate delivery while reducing cost and complexity--helping you meet your service commitments.

  • Receive, unpack and, install vendor equipment
  • Unrack and relocate system to another cabinet
Designed for Your Workload

Pricing Options

Mon-Fri, 9 AM to 5 PM Pacific (holidays excluded)

Pay As You Go

Pay hourly rate for remote hands support only when you need it. No subscription required.

Subscription

Monthly discounted flat rate for remote hands support.

Exxact Technology Update Program

Technology is at the heart of every business and is rapidly advancing. At Exxact we value the importance of staying up-to-date and have developed a program to help you stay informed: Exxact Technology Update Program is an Update as a Service (UaaS) program that notifies you with news and updates on tech categories of your choosing, including relevant trends, emerging technologies, and SKU refreshes on CPUs, GPUs, and other components.